hubspot CRM vs CRM Comparison – Which is Best

HubSpot CRM: HubSpot CRM is a cloud-based customer relationship management (CRM) platform designed to help businesses efficiently manage their customer interactions and sales processes. With a user-friendly interface and seamless integration with HubSpot’s marketing and sales tools, HubSpot CRM provides a comprehensive solution for businesses of all sizes.

It offers contact management, deal tracking, task automation, and advanced reporting, empowering sales and marketing teams to collaborate and grow. HubSpot CRM’s extensive customization options and robust automation capabilities make it a popular choice for businesses seeking a powerful CRM solution that aligns marketing, sales, and customer support efforts in one unified platform. CRM: CRM, part of the work operating system, is a cloud-based CRM software designed to enhance team collaboration and manage customer relationships effectively. It offers an intuitive and customizable interface that allows teams to organize, track, and automate their sales and customer management processes. CRM provides features such as contact management, deal tracking, task management, and automation to streamline workflows and boost productivity. With its emphasis on visual project management and easy-to-use tools, CRM caters to diverse industries and teams looking for a modern CRM solution to centralize their customer-related activities.


Aspect HubSpot CRM CRM
Price Free with limited features. Paid plans start from: Paid plans start from:
Free Plan Yes, with basic features No free plan
Paid Plans
  • Starter: $50/month
  • Professional: $500/month
  • Enterprise: $1200/month
  • Basic: $8/user/month (billed annually)
  • Standard: $10/user/month (billed annually)
  • Pro: $16/user/month (billed annually)
  • Enterprise: Custom pricing
Deployment Cloud-based Cloud-based
Contact Management Yes Yes
Deal Management Yes Yes
Task Management Yes Yes
Lead Management Yes Yes
Marketing Integration Integrated with HubSpot Marketing Hub No native marketing integration
Sales Integration Integrated with HubSpot Sales Hub No native sales integration
Customer Support Integration Integrated with HubSpot Service Hub No native customer support integration
Automation Extensive automation capabilities Basic automation features
Customization Highly customizable with custom objects and fields Customizable with custom fields and automations
Third-party Integrations Extensive Extensive
Workflow Automation Advanced workflow automation Basic workflow automation
Reporting and Analytics Advanced reporting and analytics Basic reporting and analytics
Mobile App Yes Yes
Customer Support Knowledge Base, Email, and Phone Support Email and Phone Support
Community Forum Yes No
Training Resources Extensive knowledge base, webinars, and courses Knowledge base and webinars
Ease of Use User-friendly interface User-friendly interface
Lead Scoring Yes Yes
Email Tracking Yes Yes
GDPR Compliance Yes Yes
Product Catalog No No
Multi-language Support No Yes
Lead Assignment Rules Yes Yes
Google Workspace Integration Yes Yes
Email Marketing Integration Yes No native email marketing integration
Web Forms Yes Yes
Social Media Integration Yes No
Free Trial Yes Yes