Shared team inbox
Reply with text or media, assign conversations, use labels, notes and canned replies, and follow sent, delivered and read states on desktop or mobile.
Connect your WhatsApp Business number, manage customer conversations, send approved campaigns, let AI draft the replies and track results from one secure workspace.
Can I update my delivery?
Thanks, that worked!
Is the green one in stock?
Order #4031
Keep conversations, customers, campaigns, integrations and team operations in one focused workspace.
Reply with text or media, assign conversations, use labels, notes and canned replies, and follow sent, delivered and read states on desktop or mobile.
Manage consent-aware customer records, import or export CSVs and build saved contact lists.
Send approved-template broadcasts to all contacts, saved lists or validated CSV audiences and track every recipient state.
Connect customer-owned numbers, check connection health, send tests and manage each Business Profile.
Draft replies, summarize threads and answer from your knowledge base — or let Auto-Pilot draft and send with your approval.
Review delivery, read and failure rates plus campaign and template performance with CSV export.
Import or manage contacts, build saved audiences, choose a connected sender and launch only approved WhatsApp templates.
Onboard customer-owned WhatsApp numbers with Meta Embedded Signup, then manage connection health and the public business profile per number.
A per-workspace AI assistant that drafts replies, summarizes long threads and answers customers from your own knowledge base — powered by the model you choose.
One-tap, context-aware reply drafts in the workspace tone — review, edit and send.
Condense any conversation into a clear handoff note before assigning or escalating.
Ask questions answered from your knowledge base, or let Auto-Pilot draft and send with your approval.
DeepSeek, OpenAI, OpenRouter, Groq, Anthropic, Gemini or any OpenAI-compatible endpoint. Keys are stored server-side and never shown again.
Hi Priya — good news, order #1042 was shipped today and should reach you within 2–3 days. For returns, you have 15 days from delivery; I’ve attached the quick guide below.
Connect your Shopify store once, then automate the messages customers actually want: order confirmations, delivery updates, cancellations and abandoned-cart recovery.
Invite teammates and manage supported roles, workspace settings and conversation ownership.
Explore message, campaign and template performance over 7, 30 or 90 days and export CSV.
Organization isolation, role authorization and server-side actions keep privileged credentials out of the browser.
A guided path from a new workspace to real customer conversations.
Sign up and set your organization name and timezone.
Add your customer-owned WhatsApp Business number through Meta.
Invite teammates and import or create customer contacts.
Manage conversations and send approved-template campaigns.
Create and revoke API keys, configure outbound webhooks, test authenticated requests and inspect request and delivery logs.
POST /v1/messages { "to": "+44 7700 900123", "template": "order_update", "variables": { "name": "Ava", "order": "#4031" } } 202 Accepted { "status": "queued" }
Start free — your first 30 days are free. Choose yearly billing for two months free.
For occasional campaigns.
For small teams.
For growing teams.
For high-volume operations.
Meta WhatsApp messaging charges are separate and billed according to Meta’s pricing.
Clear answers to the practical questions.
Yes. Conversations can be assigned to teammates or departments while customers continue messaging the same business number.
Meta onboarding supports customer-owned Cloud API numbers and coexistence where available.
Campaigns use approved WhatsApp templates and consent-aware audiences. Meta rules and message eligibility still apply.
Draft Reply and Summarize work on any conversation. Copilot answers from your workspace knowledge base (FAQs, policies, product info) and Auto-Pilot can draft and send replies with your approval. Keys are stored server-side, never in the browser.
Yes. From Integrations you can connect a Shopify store to automate order confirmations, delivery updates, cancellations and cart recovery — all as WhatsApp messages.
No. Meta WhatsApp messaging charges are separate from The Tech Pad’s platform subscription.
Start with the first 30 days free, or compare every plan first.